Our iPhone App is Available!

After a long development and testing cycle we're pleased to announce that version 1.0 of the Eyejot Mobile Client for the iPhone and iPod Touch is now available for sale in the iTunes App Store. We have prepared a separate product page at iphone.eyejot.com that offers additional information about the app.

We are fully committed to delivering a robust mobile video mail platform and hope you'll give our latest product a try if you're a current iPhone or iPod Touch user. If you've got an Android phone don't worry. We're planning to release a version for the Android platform soon.

New way of customizing template colors in Eyejot

We've added a new way of customizing your standard Eyejot template colors after some users reported having trouble using our Template Tuner. You'll find our new Manual Color Settings interface through your Profile page on the Customization tab, next to the Template Tuner link.

After you click the new link you'll be exposed to a panel that lets you edit all fourteen (14) of our standard template CSS elements. If you're working with a specific set of colors and want to manually enter them, you can paste their values directly into the edit fields on this page. If you'd like to choose colors from a pallate you may do that by clicking on the lower right-hand corner of the color picker control next to each field.

Press the Save Color Settings to save your settings. To help you become familiar with the various CSS field names we've included an element map which can be revealed by pressing the link labeled Display guide which will display this image.

New support for downloading vCards in Eyejot

We've added the ability for Eyejot to place a link to a downloadable vCard on your message viewing (mview) and user pages. You can activate the new feature through your profile. Simply mark the checkbox labeled Displaylink to download vCard on the Contact & Privacy panel. We have also added two new fields for storing your company name and your business title, if you want to include that information in your vCard.

When a visitor to your user or message viewing page clicks on your vCard link they'll be able to download and save a file that has been formatted using the vCard version 3.0 specification. These files can typically be imported directly into programs like OS X's Address Book or Microsoft's Outlook contact manager. It's a standard format that's widely recognized.

Eyejot recording durations expanded

We're happy to report that we have increased recording durations for all Eyejot users. Free account users can now record and send messages as long as five (5) minutes while PRO and PRO Plus users can create and send messages as long as fifteen (15) minutes.

Our users have long asked for increased recording durations and we're pleased to now make those upgrades available.

Soon we hope to offer better support for wide format and HD video. Stay tuned!

Native iPhone app for Eyejot coming soon!

We're pleased to announce that a native iPhone app for Eyejot has been under development and will be available soon. The application provides convenient access to the Eyejot video inbox and makes it easy to record new video messages using the built-in camera. Support for the front-facing camera is available on the iPhone 4 and the new iPod Touch.

We're in the midst of some important service upgrades that will provide expanded capacity and performance enhancements. Once those are complete we plan to make the iPhone app readily available. We also plan on offering versions of our application on the Android and Windows Mobile 7 platforms. We'll provide additional information soon. Stay tuned!

New feature: display recipients and indicate view status

We just rolled out an update to the messages interface so that when you're viewing your sent items you can now select a message and press view recipients button (located in the lower right-hand corner, under the preview window) to list everyone that received your Eyejot. Not only that, we'll tell you if it was viewed! This works for all account levels, including those of you using the free version.

If you're looking for more detail and the ability to receive view alerts by email you should consider the PRO Plus version. It has a number of excellent business-class features. Details about all our versions can be found here.

In-message video viewing and support for the Apple iPad

We're happy to announce that we've turned on universal and automatic MPEG4/H.264 encoding within the Eyejot platform. We've long supported this format but tended to only encode files on an as-needed basis to support iPhone users and users utilizing our video RSS support.

This change means that every message created with Eyejot is now available in both Adobe Flash (FLV) and MPEG4/H.264. So, if you use an email client that supports HTML5's new <video> tag (such as Apple's mail client) you'll be able to watch your Eyejot messages directly in your email program, without having to launch an external browser session.

It also means that we'll be able to support Eyejot on the upcoming Apple iPad directly.

 

We're trying out a new support tool

As Eyejot has grown, so too have our support requirements. To better address the needs of our users, we're trying out a new support management platform called Tender Support. So far, we like how easy it's been to set it up. Of course, it's our users that will be the true arbiters of whether or not we've been successful by promptly addressing their support needs. If you're an Eyejot customer in need of help, drop us an email addressed to support at eyejot.com.

Deliverability enhancements for Eyejot messages

We have made some changes to our outbound email processing services this evening by adding DomainKeys Identified Mail (DKIM) support. What this means, basically, is that our outbound email will now carry cryptographic headers that Yahoo and a few other ISPs recognize. They'll treat our email differently and try to deliver it more efficiently to their users. The crypto part means that they can be guaranteed that the email they receive from our servers is genuinely from us.

If you send Eyejots to friends or colleagues with Yahoo mail addresses please let us know if you discover your video mail getting delivered more reliably.

Eyejot introduces advanced custom templates

Eyejot, the web’s leading video mail solution, today announced an advanced template system for its PRO Plus users to control the presentation of video mail messages.

Eyejot’s new template manager allows its customers to create libraries of stylized designs that can be applied to video messages. This allows Eyejot users to create and send video mail that carries a look that’s complimentary to a marketing or sales initiative, or a product or company brand. What Eyejot has done is, basically, create an easy way to author and send video mail and to wrap various elements in a design that the customer controls.

This new template feature was created in response to customer demand for those users that have long valued Eyejot’s ability to send video mail and wanted a way to ensure that their own corporate branding was preserved, as well as giving them the chance to tie other important elements of their business into the video mail sent by Eyejot.

Eyejot users can created templates for email, message viewing and their own user pages.